Effective Date: October 1, 2023
At KARNETHIS, we strive to ensure that our clients are fully satisfied with the products and services provided. This Refund Terms document outlines the conditions under which we offer refunds to our valued customers.
To be eligible for a refund, you must notify KARNETHIS within 30 days of the purchase date. The item must be in its original condition, unused, and in the same packaging as received.
Several types of goods are exempt from being returned. Non-returnable items include downloadable software, customized products, and items purchased on sale.
To initiate a refund, please contact our customer service team at [email protected]. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
If you have not received your refund within the specified timeframe, please first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
For any questions related to our refund policy, please reach out to us at [email protected] or call us at +1 (555) 123-4567.
Thank you for choosing KARNETHIS.